Skip to content

Cart

Your cart is empty

Returns & Refunds Policy

At Shock Emporium, we are committed to offering exceptional service to our customers. We understand that there might be instances where you wish to return an item due to various reasons, such as dissatisfaction or it not meeting your expectations. Rest assured, we are here to assist you through the process.

Our Returns & Refunds policy for watches is outlined below

Returns:

  • You can return your watches within 30 days of receipt, provided the watch is in its original, unused, and unaltered condition.
  • Ensure the watch is returned with all original packaging, manuals, and any additional materials included.
  • You are responsible for the return shipping cost unless the item is defective or differs from the description.

Refunds:

  • Upon receiving and inspecting your returned item, we will notify you via email about the approval or rejection of your refund.
  • Approved refunds will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
  • Please note, original shipping costs are non-refundable, and if applicable, the cost of return shipping will be deducted from your refund.

For any product returns or inquiries regarding our Returns & Refunds policy, please contact our Customer Service team. We aim to make the return process straightforward and hassle-free. Our goal is to ensure your confidence in your purchase and overall satisfaction with your experience at Shock Emporium.

Note: This policy is subject to change without prior notice. We recommend regularly checking this page for any updates.

Our high-end watches are meticulously handcrafted symbols of excellence, embodying complexity and luxurious elegance. Join our timekeeping legacy today!

Inspired by

High-End Watches encapsulates the essence of offering groundbreaking, meticulously crafted tourbillon watches that stand out not just for their technical prowess but for their ability to shock and awe through beauty, precision, and a nod to horological artistry. The name embodies a promise of discovering the extraordinary amidst a collection of unparalleled luxury.

Tourbillon: A Synthesis of Quality and Precision

The tourbillon, a grand complication in watchmaking, represents the zenith of horological craftsmanship. It's a sophisticated mechanism that counters the effects of gravity to enhance the accuracy of a timepiece. At Shock Emporium, our tourbillon watches embody this pinnacle of precision and artistry, showcasing the intricate dance of gears and springs meticulously assembled by our horological artisans.

Shock Emporium

draws inspiration from the concept of blending the unexpected with a treasure trove of timeless elegance.